Reference

Open Your lunabet Privacy Policy Path

lunabet Privacy Policy explains what we collect when you open an account, browse Andar Bahar or Aviator, and use DANA or QRIS.

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lunabet Open Your lunabet Privacy Policy Path
PRIVACY HELP ROUTES

Reach Support About Your Privacy Policy

A clear support route matters when an account record or wallet reference looks unfamiliar. We direct privacy requests through the support path connected to your account, so we can match the request with the correct login, receipt or device record. Keep your account email, payment reference and request details ready; never send a password or one-time code.

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Account request

Use the support path inside your account to ask about stored details, a correction or a copy request. We may ask for an account step to confirm that the request is yours.

Wallet record

For DANA, OVO, GoPay, QRIS or bank transfer questions, include the payment reference and date. We use those details to locate the relevant record without asking for your wallet password.

Device access

If a phone or desktop session appears unfamiliar, tell support which device path you used and when. We can check login events and explain the privacy step linked to that session.

HANDLING YOUR RECORDS

Browse How We Handle Your Account Data

Privacy controls work best when each account step has a clear purpose. We separate login and verification records from payment references, use access checks to protect account details, and keep cookie choices…

Account details

We use the contact and verification details you provide to create, maintain and protect your account. A clear phone verification step can be required before account access or a privacy request is completed.

Payment references

DANA, OVO, GoPay, QRIS and bank transfer records are handled as transaction references, not as permission to request your wallet password. We use receipt and status details to match account activity.

Cookies

Cookies and local device storage can keep your login session working and remember privacy choices. Clearing browser storage may remove those settings, so you may need to choose them again.

Account security

We use login events, device signals and verification results to identify unusual access. If your phone changes, review the account path and contact support before sharing any further account detail.

Retention period

We keep records only as long as needed for account operation, security checks, payment disputes and legal duties. The period can differ by record type and the reason it was collected.

Change requests

You can ask us to correct account details or explain their use through the account support route. Include the exact field or record and a safe way for us to reply.

Ask lunabet About Privacy Policy

These Privacy Policy answers address the searches we hear before an account is opened. They cover wallet records, cookies, account access, correction requests and local availability, so you can decide what to share and where to ask for help.

It covers account details, verification, login and device events, cookies, payment references and support requests connected with your use of lunabet. It also explains retention, disclosures and change requests.

Yes. Our Privacy Policy covers references created when you select DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We use receipt and status details to match the correct account activity.

Use the support path inside your account and identify the exact detail you want corrected. We may request an account or phone verification step before changing or disclosing personal data.

Cookies and local storage can maintain your login session and remember privacy choices on a phone or desktop browser. Clearing them may remove saved settings and require a new selection.

We may record device signals and login events to check unusual access and protect account details. If a session looks unfamiliar, contact support through your account before sharing further credentials.

Retention depends on the record and its purpose, including account operation, security checks, payment disputes and legal duties. Our current Privacy Policy explains the applicable period and any required exceptions.

Access or eligibility depends on local law. If you are in Indonesia, read the current Privacy Policy before opening an account and use the account support route for a location-specific question.

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